Part Time Retail Associate – The History Shop

About the job

The White House Historical Association is a charitable nonprofit, nonpartisan institution whose purpose is to enhance the understanding, appreciation and enjoyment of the White House. From private funding and the sale of its educational products, the Association supports our mission to preserve, protect and provide public access to the rich history of the Executive Mansion.

Your Role

As a Part Time Retail Associate, you will be working to enhance the client experience with our selling team at one of our DC locations. You will report to the Store Manager and approach every day leading with a people first mentality and ensuring exceptional customer service.

Roles available now:

PT Associate – History Shop located within The People’s House: A White House Experience at 1700 Pennsylvania Ave, NW

PT Associate – History Shop located within The White House Visitor Center at 1450 Pennsylvania Ave NW

What You'll Do

• Ensure clients are warmly welcomed into the shop at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously escalate opportunities or customer concerns by connecting with a member of the management team
• Demonstrate follow-up on customer requests, questions and needs

What You Bring

• Minimum 1 year of experience in customer-centric role with proven ability to sell products and services
• Familiar with and able to use retail and mobile technologies
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays

Application Deadline: Applications are accepted on an ongoing basis

Job Details

• Type: Part-time
• Compensation: $17.50 hourly
• Location: On-site

Candidates selected for this position must pass a full background and reference check.